Privacy Policy

The protection of your personal data is of particular concern to us. We process your data exclusively on the basis of legal regulations (e.g., GDPR, TKG 2021, ECG, MedienG). In this privacy policy, we inform you about the most important aspects of data processing in our company.

 

1. Contacting Us

If you contact us via email, telephone, fax, letter, or in person at one of our offices, the data you provide will be stored for at least 12 months for the purpose of processing your request and for potential follow-up questions. We do not share this data without your consent.

 

2. Data Storage

The data you provide (e.g., name, address, telephone number, email address, information regarding your request) is required to respond to your inquiry, conduct preliminary or non-binding measures (e.g., preparing offers), and, if necessary, fulfill contractual obligations. Without this data, we cannot provide the requested information or enter into a contract with you.

Data Sharing: Your data will not be shared with third parties without your explicit consent, except in the following cases:

• To tax consultants or accounting services to fulfill our tax obligations

• To contracted transport/shipping companies for deliveries

• To our IT service providers for data security (e.g., backups)

• To other processors for contract fulfillment

All listed service providers are subject to the GDPR. If no contract is concluded, the stored data will be deleted after 12 months. In the case of a contract, data will be stored until the legal retention periods expire.

 

3. Cookies

Our website uses cookies to improve user-friendliness. Cookies are small files stored on your device. They help recognize returning visitors when they revisit the website.

Your options: You can prevent the storage of cookies by adjusting your browser settings. However, this may affect certain website functions. You can also customize your personal cookie settings via our cookie banner.

 

4. Server Log Files

Our hosting provider automatically collects and stores information in server log files, which include:

• IP address of the requesting device

• Date and time of access

• Name and URL of the accessed file

• Website from which the access occurred

• Operating system and browser type

• Internet access provider

These data are processed for security reasons and to optimize our website but are not combined with other data sources.

 

5. Web Analytics & Tracking

Our website uses Google Analytics to analyze user behavior. The collected data includes the user's origin, time spent on individual pages, and interactions with our website. The IP address is stored in an anonymized form.

Disabling Google Analytics: You can prevent data storage by installing the browser plugin available here: Google Opt-out.

Additionally, we use Google Tag Manager, which does not store personal data itself but manages tracking services.

 

6. Third-Party Technologies Used

We use external technologies that may process personal data, including:​

• Google Search Console: For search engine optimization

• Gstatic: For load time optimization

More information about the privacy policies of these third-party providers can be found here: Google Privacy Policy.

 

7. Your Rights

You have the right to:

• Access your stored data

• Rectify or delete your data

• Restrict processing

• Data portability

• Object to processing

• Withdraw any given consent

If you have concerns about the processing of your data, you may contact the Data Protection Authority:

Data Protection Authority
Barichgasse 40-42, 1030 Vienna, Austria
Email: dsb@dsb.gv.at

 

8. Security Measures

We have implemented technical and organizational measures to protect your data, including:

• Encrypted data transmission via HTTPS

• Restricted access to personal data

• Regular security checks

 

This privacy policy may be updated. The latest version can always be found on our website.

Contact
Nexia Austria
www.nexia-austria.at
Email: info@nexia-austria.at

Version: February 2025